At Home Halo Depot, we specialize in premium women’s winter outerwear. Our collection includes stylish jackets, coats, and blazers designed to provide both warmth and elegance during the colder months. Our products range from denim jackets with faux fur trim to waterproof hooded coats, all made with high-quality materials to ensure durability and comfort.

Placing an order is easy! Simply browse our collection on the website, select the product(s) you’d like to purchase, and choose your preferred size and color. Add them to your cart and proceed to checkout. You'll then be prompted to enter your shipping and payment details to complete your purchase.

UK Delivery: Standard delivery takes 3–5 business days.

Once your order is dispatched, you will receive an email with tracking information.

We accept a variety of payment methods to ensure a smooth and secure transaction process:

• Credit/Debit Cards: Visa, MasterCard, American Express
• PayPal
• Apple Pay

All payments are securely processed, and we do not store your payment information.

Once your order is placed, we begin processing it immediately to ensure quick delivery. Unfortunately, we cannot make changes to an order once it's confirmed. However, if you need to cancel your order, please contact our customer service team as soon as possible, and we will do our best to assist.

We offer a 30-day return policy for unworn, unwashed items with original tags attached. Please refer to our Returns & Refund Policy for more details on how to initiate a return.

Once your order has been dispatched, you will receive a tracking number via email. You can use this tracking number to check the status of your delivery on our courier's website.

We apologize for any inconvenience caused! If you receive a faulty or damaged item, please contact our customer service team at support@homehalodepot.com with your order details and a photo of the damaged product. We will arrange a return or exchange at no additional cost.

We provide a size chart on each product page to help you choose the perfect fit. We recommend checking the measurements before placing your order to ensure the best fit. If you are unsure about sizing, feel free to reach out to our customer support team for assistance.

Currently, we do not offer gift cards. However, we are constantly looking for ways to improve and expand our services, so please stay tuned for future updates.

Our customer support team is always ready to assist. You can reach us by:

• Email: support@homehalodepot.com
  
• Phone: +44 7441 476768 (Available Monday–Friday, 9:00 AM – 6:00 PM GMT)
  

Alternatively, you can use our contact form on the website to send us a message.

We are committed to sustainability and use eco-friendly materials in some of our products. We also aim to reduce our environmental impact through sustainable packaging practices. As part of our ongoing efforts, we strive to offer more environmentally conscious products in the future.